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Privacy Policy

NI Tickets

Last updated: 15th December 2025

NI Tickets (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.

NI Tickets provides an online platform for event organisers in Northern Ireland to sell event entries or tickets, and for customers to purchase entries securely online.

1. Information We Collect

We may collect and process the following types of personal information:

a) Information You Provide Directly

Event Organisers

  • Name

  • Business or organisation name

  • Email address

  • Phone number

  • Event details (event name, date, location, description, pricing)

  • Payment and payout details

Customers / Attendees

  • Name

  • Email address

  • Billing information

  • Payment details (processed securely by our payment providers)

  • Ticket or entry purchase information

 

b) Automatically Collected Information

When you use our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage data

  • Date and time of access

This information helps us improve website performance and security.

2. How We Use Your Information

We use personal data for the following purposes:

  • To set up and manage events on our platform

  • To process ticket or entry sales and payments

  • To deliver digital tickets or entries

  • To transfer funds to event organisers

  • To provide sales, attendance, and attendee data to organisers

  • To communicate with users regarding purchases, events, or support enquiries

  • To comply with legal and regulatory obligations

  • To improve our website, services, and user experience

3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Performance of a contract – to provide ticket sales and event services

  • Legal obligation – for accounting, tax, and regulatory compliance

  • Legitimate interests – to operate, secure, and improve our platform

  • Consent – where required for marketing communications

4. Payments

All payments are processed through secure third-party payment providers.
NI Tickets does not store full payment card details on its servers.

Payment providers handle payment data in accordance with their own privacy and security policies.

5. Sharing Your Information

We may share personal data only where necessary, including with:

  • Event organisers (attendee and entry information relevant to event management)

  • Payment processors for transaction handling

  • IT, hosting, and platform service providers

  • Legal or regulatory authorities where required by law

We do not sell or rent personal data to third parties.

6. Event Organisers’ Responsibilities

Event organisers receive attendee data to manage their events (e.g. check-in, planning, communication).
Once shared, organisers are responsible for handling attendee data in compliance with data protection laws.

NI Tickets is not responsible for how organisers use attendee information outside of our platform.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted or anonymised.

8. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and encryption

  • Restricted access to personal information

  • Regular system monitoring

While no system is 100% secure, we take reasonable steps to protect your data.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

10. Cookies

Our website may use cookies to improve functionality and user experience.
You can manage or disable cookies through your browser settings.

For more information, please refer to our Cookie Policy (if applicable).

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the “Last updated” date will be revised.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

NI Tickets
Email: info@nitickets.com
Website: https://www.nitickets.com

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